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Can I call customer support over the phone?

As much as we would love to provide support over the phone, we currently do not have a live phone support system in place, and it's a goal of ours for 2022. We are happy to assist you with anything y…

Updated 5 months ago by Freedom Grooming

How do I manage my subscriptions?

Within your self-service member portal , you have the ability to select a specific shipment date or adjust the frequency of your subscription plan in daily, weekly, and monthly increments up to 12 mo…

Updated 5 months ago by Freedom Grooming

How do I update my email address?

In order to change your email address used to login to your account, please click here to send us an email, or email us at support@freedom-grooming.com

Updated 5 months ago by Freedom Grooming

How do I access my account?

Click here to sign in to your existing Freedom Grooming account to get exclusive offers, check for the latest status on your existing order(s), update your membership, and more! Never logged into you…

Updated 5 months ago by Freedom Grooming

Do you offer referral incentives or partnership programs?

We’re excited that you want to spread the word about Freedom! If you are an influencer or content creator, please submit an application to support@freedom-grooming.com with your social media handles…

Updated 5 months ago by Freedom Grooming

Are Freedom Grooming products tested on animals?

Here at Freedom Grooming, we take pride in our products as well as our furry friends. That's why our products are not tested on animals.

Updated 5 months ago by Freedom Grooming

Can you travel with the FlexSeries?

Yes. The FlexSeries Kit is safe to travel through TSA with, both in checked luggage or your carry on. Going on a trip? Sounds fun! Make sure to keep your kit organized and well protected with our tra…

Updated 5 months ago by Freedom Grooming

How is hero eligibility confirmed?

Eligibility verification is completed through VerifyPass. Click “GET CODE” and complete the necessary steps to submit your verification to VerifyPass. Once submitted, it can take a few minutes up to…

Updated 5 months ago by Freedom Grooming

Do you have a recycling program for used blades?

Freedom Grooming currently does not offer a blade recycle program, however, the blades are made from materials that are recycable, which are safe to dispose of with your other household recycable ite…

Updated 5 months ago by Freedom Grooming

Can I make a one-time purchase?

We currently offer one-time purchase options as well as a variety of replenishment options for single products or a special membership option with our Close Shave Plan. The Close Shave Plan includes…

Updated 5 months ago by Freedom Grooming

Who is eligible for a hero discount?

Verified medical professionals, nurses, hospital employees, first responders, and military service members qualify for 15% off Heroes Discounts. For a complete list of qualifying job titles within ea…

Updated 5 months ago by Freedom Grooming

Where are Freedom Grooming devices manufactured?

Our devices are thoughtfully designed in Allentown, Pennsylvania and responsibly manufactured overseas.

Updated 5 months ago by Freedom Grooming

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